A typical consumer today has the option of purchasing a product from at least ten brands or online stores. Each of these stores have competitive prices to offer and the only criteria that makes a visitor decide which one to buy from – the one that understands his needs the best or has a proven record of happy customers.
But how do you know your customers are even happy or what your store visitors are looking for? By asking them of course. And this is where surveys come in.
In this post, we’re going to share a few ways to use surveys to increase your online store sales.